Mosbet Privacy Policy — Your Data is Protected

This Privacy Policy ("Policy") applies to the Mosbet platform and all associated services. It applies to you whenever you access the platform via the Mosbet website, mobile app, or any other channel.

We believe each user's personal data belongs to them. Mosbet is simply a responsible custodian of that data — not its owner. That's why we are always transparent about what we collect and why.

This Privacy Policy has been developed in accordance with international data protection standards. It is provided in Bengali for the convenience of our Bangladeshi members.

Mosbet collects different types of information for different purposes. A detailed breakdown of the data we collect is provided below:

Mosbet uses the data it collects for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Improvement: To personalize your gaming experience and recommend games you'll enjoy.
• Financial Transactions: To process deposits, withdrawals, and bonus payouts.
• Security: To prevent fraud, money laundering, and unauthorized account access.
• Legal Obligation: To comply with licensing authority requirements.
• Contact: To send important account updates, security alerts, and promotional offers.
• Analytics: To review and improve platform performance.

We never sell or transfer your personal data to third parties for commercial gain. You can opt out of marketing communications at any time.

Mosbet may share information with third parties in limited circumstances, which include:

• Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, and banking institutions to process transactions.
• KYC Verification Services: With accredited verification agencies for identity confirmation.
• Legal Authorities: Where required by a valid legal directive or court order.
• Security Partners: With cybersecurity and fraud prevention service providers.

When sharing data with third parties, only the minimum necessary information is provided — nothing more. This practice is known as "data minimization."

Mosbet uses cookies on its website and app to improve your browsing experience. Cookies are small text files stored in your browser.

We use the following types of cookies:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preference and account settings.
• Analytics Cookies: To understand website traffic and usage patterns.
• Marketing Cookies: To show you relevant ads and offers — you can opt out of these at any time.

Mosbet retains your data for defined periods, which vary depending on the type of data and the purpose for which it was collected:

• Account Information: For as long as your account is active and up to 5 years after closure (as required by law).
• Transaction Records: Minimum 5 years — in accordance with financial regulatory guidelines.
• KYC Documents: 5 years after verification.
• Log Files: 12 months for security analysis.
• Marketing Preferences: Updated immediately upon opt-out.

Once the designated retention period expires, data is securely deleted or anonymized. All data is stored in encrypted form on secure servers.

At Mosbet, you have the following rights over your personal data:

Mosbet strictly prohibits registration and participation by anyone under the age of 18. We do not knowingly collect any information from minors.

• Date of birth is verified at the time of registration.
• Age is re-verified during the KYC process.
• If a user is identified as a minor, their account will be closed immediately.
• In cases of suspicion, additional age verification may be requested.

Mosbet uses industry-leading security technologies to protect your data:

• SSL/TLS 256-bit Encryption: On all data transmissions.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall Protection: To prevent unauthorized access.
• Regular Security Audits: By third-party security experts.
• 24/7 Monitoring: Suspicious activity is detected and addressed immediately.
• Data Backup: Encrypted backups stored in multiple secure locations.

That said, no transmission of data over the internet is 100% secure. While we take every measure to protect your information, securing your own device is equally your responsibility. Use a strong password and never share it with anyone.

Mosbet may update this Privacy Policy from time to time. Reasons for changes may include:

• Changes in legal or regulatory requirements.
• Addition of new services or features.
• Technical updates.
• Improvements based on user feedback.

For significant changes, registered members will be notified by email at least 30 days in advance. Continued use of the platform after any update takes effect constitutes acceptance of the revised policy.

For any questions, complaints, or requests regarding this Privacy Policy , please get in touch with us:

For data protection requests, include "Privacy Request" in the subject line of your email. Our data protection team will respond within 30 business days.

Our Bengali-speaking support team is available 24/7. Use live chat for general queries — responses are typically received within 3 minutes. For more common questions, visit our FAQ Page here.